SUPPORT

How can we help?

Wandr app help and account support

For help with Wandr, email moodbod.agency@gmail.com. Include a short description of the issue and the email address used for your Wandr account. Do not send passwords, verification codes, or payment details.

Trips and saved places

Create and manage trips from your Profile. When viewing a place, use the add-to-trip action to save it to an existing trip. If changes do not appear immediately, confirm that the device is online and reopen the trip.

Location and navigation

Location access is optional until a location-based feature needs it. You can review or change Wandr's location permission in iOS Settings. Wandr requests location only while you use the app and does not request Always access. When you choose a location feature, it can show nearby places, navigate and record an active trip, add check-ins, or share live location with trip members.

Account deletion

You can permanently delete your Wandr account from Settings in the app. Account access and the profile are removed immediately; remaining associated content is removed from active systems within 30 days. Wandr confirms when the request is accepted and again when deletion is complete. If you cannot access the app, email support from the address associated with your account so we can verify and process the request.

Subscriptions

App Store subscriptions are managed through your Apple ID subscription settings. Deleting Wandr or deleting your Wandr account does not automatically cancel an active Apple subscription.